What separates the Chicago Office Technology Group from the competition?
Our service division is designed with the customer in mind. We implement an integrated model to provide the highest levels of support - a dynamic that few can match.
Service Guarantees:- Guaranteed on-site arrival average of 4 hours.
- Automated dispatch system (ADS) - service requests at any time.
- 100+ dedicated service technicians.
- 6 service dispatchers.
- Service technicians are certified by every major manufacturer we support.
- In-house technical training in conjunction with our partners.
- Local warehouse with extensive equipment, parts and supplies inventory.
- Next-day delivery on supply orders.
- Loaner equipment for offsite repairs.
You can count on a service team that knows your products inside and out. Read more about our service capabilities.